What to Do If You Own One

Discover out what to do for those who personal one of many recalled smartwatches.

Fitbit is understood for its fitness-oriented wearable units that observe key well being metrics of its customers. Since its health bands or watches are virtually all the time worn by the person on their physique, security is of utmost significance.

That is why the Google-owned firm has introduced a voluntary recall of its Ionic smartwatch attributable to a possible burn hazard.

Fitbit Ionic Recalled On account of Burn Hazard


Fitbit Ionic was launched in 2017, providing a big show, built-in GPS, and superior health-tracking options. It was bought throughout main retailers from September 2017 via December 2021, although manufacturing was stopped in 2020 itself. Now, Fitbit has issued a voluntary recall of the Ionic attributable to a fireplace hazard doubtlessly attributable to its battery overheating.

The transfer comes after the corporate obtained over 115 experiences of overheating batteries in Ionic from prospects within the US alone, with 78 such incidents resulting in burn accidents. There have been an extra 59 incidents reported in worldwide markets. The CPSC recall page states that Fitbit bought round 1 million Ionic items within the US and about 693,000 items worldwide.

In its support page, Fitbit notes that after an investigation, it decided the Ionic’s battery can overheat in “very restricted cases,” resulting in a burn hazard. If you happen to personal some other Fitbit system, you don’t want to fret in regards to the recall because it doesn’t pertain to your system.


What to Do If You Personal a Fitbit Ionic?

Even when your Ionic is working correctly, you’re strongly really useful to cease utilizing it. Fitbit shouldn’t be providing a substitute as part of the recall. As a substitute, it’s refunding prospects the $299 they paid for it offered they ship the product again and supply a receipt of buy. Moreover, it’s providing a 40 % low cost on choose Fitbit units that may be redeemed inside 90 days.

That you must head over to the dedicated Ionic recall page and enter the related particulars to provoke the refund course of. The recall is legitimate no matter the guarantee standing of your Ionic and the nation you reside in. You will even be eligible for a refund even if you’re not utilizing your Ionic—although, you’ll need to ship the system again to the corporate.

Time to Purchase a New Fitbit

This recall from Fitbit is for the security and safety of Ionic customers. And for the reason that firm is providing a full refund and extra low cost, it is going to really be useful so that you can ship the system again to the corporate.

You may then use the refund and low cost to purchase a more moderen Fitbit mannequin with higher options.

The Fitbit Comparability: Which Mannequin Is Finest for You?

With so many Fitbit units, it may be arduous to decide on one. Our Fitbit comparability will provide help to discover the most effective Fitbit for you.

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